Live online seminar · AI & Knowledge Engineering

AI at work: improve productivity with text, documents and knowledge

In plain language Work faster with texts, documents and knowledge

Practical support for recurring knowledge work.

You work on typical tasks such as drafts, summaries, comparisons and research and develop reusable, controlled working patterns.

Technical terms you will learnKI-Assistenz, Wissensarbeit, Dokumentenanalyse, Zusammenfassung, Qualitätsprüfung
Duration1 day FormatLive online seminar Price690.00 €821.10 € incl. 19% VAT
AI at work: improve productivity with text, documents and knowledge

Reliably planned

What is included with this seminar

Current market-standard content is included as a matter of course. CTPM+ makes the transfer to your IT, data and process practice visible.

Who is it for?Professionals, managers, assistants, sales, HR, procurement, communications, consultants and project-oriented knowledge workers.
What will you be able to do?Identify valuable use cases. Work more efficiently with text and documents. Build reusable working patterns. Protect sensitive content and assure quality.
Next dateJan 12, 2027, 10:00–17:00
IncludedExercises, workflow templates, quality checklists, transfer plan and CTPM+ perspective.
Personal senior expertisePersonally delivered by Stefan Müller, drawing on enterprise IT, project and long-standing training practice.
Small groups, direct questionsThe suitable group size is agreed according to format and learning objective.
Materials and working aidsExercises, workflow templates, quality checklists, transfer plan and CTPM+ perspective.
Certificate of participationAfter full participation, you receive a personalised CTPM Academy certificate of participation.
Response within one business dayWe confirm receipt immediately and respond on timing, format and next steps within one business day.
CTPM+ transfer valueRole-based practice, reusable templates, adaptation to systems, data and processes and a concrete transfer result; with sector experts and follow-up coaching where needed.
Your learning pathEvery seminar works as a standalone offer. The highlighted stage shows its position; advanced learning can follow as needed.
  1. 01EntryBuild sound foundations
  2. 02ApplicationApply methods in practice
  3. 03SpecialisationDeepen roles and systems
  4. 04Transfer & coachingImplement a concrete result

Delivery

Choose the right format

Compare delivery, duration, price and configuration. In-person and in-house formats are aligned with your group, location and assignment.

Live online seminar

Live online seminar · full day

Request & confirmation

An interactive full day with practical tasks, reflection and transfer planning.

Duration
1 day
Level
Professional
Location
Online
Participation per person 690.00 € 821.10 € incl. 19% VAT per person

CTPM+ is included in the seminar price.

Ask about availability
Open in-person seminar

In-person seminar · tailored

Request & confirmation

Content, examples, duration and transfer are tailored to the audience and assignment.

Duration
By arrangement
Level
Professional
Location
Academy venue
Individual proposal on request based on scope and group size

Duration, scope and price are proposed after professional scoping.

Ask about availability
In-house training

In-house training · client-specific

Request & confirmation

Content, examples, systems and priorities are prepared with the client.

Duration
By arrangement
Level
Professional
Location
At the client site
Individual proposal on request based on scope and group size

Duration, scope and price are proposed after professional scoping.

Ask about availability

Learning content

What you will work on in this seminar

The modules make scope, priorities and intentional boundaries transparent.

Planned learning scope: 1 day. The offered format covers 1 day, including breaks, questions and transfer phases.

Everything considered market standard today is naturally included.CTPM+ describes what makes our seminar additionally valuable.
Distinguish market standard and CTPM+Show or hide each value class separately.
From understanding to your own result Select a learning module to see its content and practical value explained clearly.
Market standard CTPM+
UnderstandTerms and relationships
ApplyPractise methods
TransferRelate to role and workflow
ResultTake away a concrete result
Systematic prompting

Translate unclear work requests into structured prompts containing context, task, inputs, objective, quality criteria and output format. This makes requirements transparent, results easier to compare and follow-up questions more focused.

Suggested seminar agendaBuilt from this delivery’s learning modules
  1. Systematic prompting45 minutes
  2. Improve & reuse prompts45 minutes
  3. Review & optimise results50 minutes
  4. Text, documents, research & knowledge work70 minutes
  5. Confidential information & organisational data40 minutes
  6. Workflows & process chains65 minutes
  7. Use documents & knowledge systematically55 minutes
  8. Concrete transfer result50 minutes
  9. Adaptation to audience, knowledge & assignment

The sequence may be adapted to the group, prior knowledge and questions; the stated learning outcomes remain binding.

Compare 41 additional modulesThese topics are intentionally not included in this seminar and are shown only for comparison.
Market standardNot included

Current models, tools & applications

Content and learning objective

Distinguish language models, AI services, copilots and specialised tools by task, data access and degree of integration. Criteria such as output quality, data protection, cost, currency and integration into existing workplaces make selection transparent.

Market standardNot included

Capabilities, limits & common failure modes

Content and learning objective

Learn which tasks generative AI can support reliably and where probabilistic output, hallucinations, bias, context limits or outdated knowledge create risk. Common failure modes are recognised, assessed and connected to appropriate checks.

Market standardNot included

Practical examples & exercises

Content and learning objective

Apply the methods to transparent tasks, compare alternative approaches and reflect on the impact of your decisions. Exercises combine explanation, hands-on work, feedback and a transferable improvement.

Market standardNot included

Course materials & job aids

Content and learning objective

Receive and use checklists, structures, examples and concise references that remain useful after the seminar. Materials are not merely distributed; they are explained and related to common application situations.

CTPM+Not included

Databases, interfaces, ETL & enterprise software

Content and learning objective

Place data objects, databases, interfaces, ETL pipelines and enterprise software into one coherent solution view. System boundaries, data flows, responsibilities, error paths and operational requirements are considered.

CTPM+Not included

Quality & control points

Content and learning objective

Define measurable expectations, validation rules and approval points for inputs, processing and outputs. Sampling, logging, escalation and human accountability create controlled use instead of blind trust.

CTPM+Not included

Enterprise IT & project cases

Content and learning objective

Work on realistic cases from requirements engineering, business analysis, project management, development, architecture, quality and testing. Roles, system dependencies, trade-offs and technical constraints are explicitly included.

CTPM+Not included

Reusable prompt, analysis & workflow templates

Content and learning objective

Develop prompt structures, analysis templates and workflow patterns that can be reused with clear inputs, checks and ownership. Versioning and adaptation prevent templates from becoming uncontrolled one-off solutions.

CTPM+Not included

Collaboration with sector experts

Content and learning objective

For regulated, safety-critical or highly specialised content, the roles and responsibilities of a dual-instructor team are defined. CTPM covers AI, IT, data, architecture and methodology; the sector expert adds processes, terminology and binding requirements.

Market standardNot included

Requirements engineering & business analysis

Content and learning objective

Structure stakeholders, objectives, system boundaries and requirements using suitable elicitation, modelling and documentation techniques. Quality criteria, acceptance conditions, reviews and traceability connect business and delivery.

Market standardNot included

Software architecture & modernisation

Content and learning objective

Derive architecture goals from business and quality requirements and structure components, interfaces and responsibilities. Architecture decisions, risks, modernisation steps and transparent documentation are assessed together.

Market standardNot included

Data modelling, SQL & databases

Content and learning objective

Transform business concepts and rules into conceptual, logical and relational data models. Keys, relationships, normalisation, integrity, SQL queries and performance are treated as connected design decisions.

Market standardNot included

ETL, interfaces & data integration

Content and learning objective

Design the path from source to target systems with mappings, transformations, loading approaches and quality rules. Delta logic, error handling, restart, monitoring, metadata and lineage are considered from the start.

CTPM+Not included

Legacy analysis & knowledge retention

Content and learning objective

Capture functions, data, interfaces, dependencies, documentation and implicit knowledge in an established solution. Risks and unknown areas become visible so modernisation can proceed incrementally without uncontrolled changes to current behaviour.

Market standardNot included

Understand relational databases

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Select, filter and sort data

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Aggregate and group data

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Join tables safely

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Classify data changes safely

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Distinguish standard SQL, Oracle, MySQL and MariaDB

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

CTPM+Not included

Translate business questions into SQL

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

CTPM+Not included

Validate results technically and functionally

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Oracle SQL & PL/SQL

Content and learning objective

Work with Oracle-specific SQL and PL/SQL from data access and transactions to procedures, functions and packages. Exception handling, performance, testing, interfaces and maintainability are connected through realistic database tasks.

Market standardNot included

Clarify role, assignment and mandate

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Understand stakeholders and interests

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Communicate clearly at eye level

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Prepare and represent decisions

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Address resistance and conflict early

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Create commitment without hierarchy

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

CTPM+Not included

Use briefing and debriefing effectively

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

CTPM+Not included

Lead under uncertainty and secure transfer

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

End-to-end traceability from requirements to release

Content and learning objective

Source, requirement, design, change, test, approval and release are linked so decisions and effects remain explainable.

Market standardNot included

AI-assisted implementation across technology stacks

Content and learning objective

The method is practised with SQL, PL/SQL, MySQL/MariaDB, PHP, JSON, HTML, CSS, JavaScript, SQL*Plus and Bash without turning the seminar into ten isolated language courses.

Market standardNot included

Testing, regression and release gates

Content and learning objective

Normal cases, edge cases, side effects and unacceptable outcomes are translated into verifiable tests, regression checks and approval criteria.

Market standardNot included

Deployment, operations and maintenance

Content and learning objective

Release preparation, configuration, scripts, handover, monitoring, fallback and maintenance effects are treated as one operational process.

Market standardNot included

Technical error analysis and debugging

Content and learning objective

Observations, logs, reproduction steps, hypotheses and counterchecks are separated so plausible AI explanations are not mistaken for verified findings.

Market standardNot included

Technical documentation and handover

Content and learning objective

Decisions, assumptions, interfaces, operating notes, open risks and validation evidence are documented clearly and maintainably.

CTPM+Not included

CTPM+: system context, dependencies and side effects

Content and learning objective

Affected components, data, interfaces, existing logic and possible side effects are identified and included in validation before change.

CTPM+Not included

CTPM+: controlled human-in-the-loop workflow

Content and learning objective

AI provides working drafts. People define goals and boundaries, review evidence and tests, decide on correction and approve further use.

CTPM+Not included

CTPM+: Academy case – from requirement to verified patch

Content and learning objective

An anonymised case shows how requirements, database, PHP, web technology, testing, installation and documentation are iteratively supported by AI and professionally approved.

CTPM+Not included

CTPM+: Oracle code, error analysis, reporting and documentation

Content and learning objective

Oracle SQL and PL/SQL context, data models, transactions, packages, failure modes, test data, reporting and documentation are treated together rather than in isolation.

Market standard

The complete professional standard

Fundamentals, current tools, prompting, exercises, output review, privacy, security and responsible use are taught clearly and practically.

CTPM+

More transfer through senior practice

CTPM+ connects learning to roles, documents, knowledge, processes, data, interfaces, architecture and a realistic next implementation step.

An academy that enables learning

We do not merely repeat terminology. We make it usable.

More than 25 years of adult education and thousands of participants in IT and Oracle topics shape our approach: explain clearly, practise together, review critically and transfer safely.

01
Understand

We connect new terminology immediately with plain language and a familiar problem.

02
Practise

You apply the method yourself using a clear example and can ask questions at any time.

03
Review

We compare results, identify errors and develop understandable quality criteria.

04
Transfer

You leave with a template, decision aid or a concrete next step for your work.

Two learning samples from this seminar

Technical terms become clear step by step

Open an example to see how we connect terminology with meaning, application and review.

PromptFrom a vague request to a usable task description

A before-and-after example shows how context, task, goal, quality criteria and output format turn a vague request into a verifiable instruction for AI.

Quality gateWhen a result may move forward

A quality gate defines clear review criteria and an approval decision. Only results meeting those criteria proceed.

For seminars with practical transfer

Example transfer result

A reusable working pattern for a real text, document or research process including result review.

The actual result is adapted to the participants’ task, role and permitted data during the seminar.

What you will gain

Identify valuable use cases.
Work more efficiently with text and documents.
Build reusable working patterns.
Protect sensitive content and assure quality.

What this live online seminar covers

The focus is on real tasks rather than generic tool demonstrations. Participants analyse suitable activities, build reliable working patterns and assess results. CTPM+ connects personal productivity to document management, knowledge flows, roles and existing processes.

Participants

Professionals, managers, assistants, sales, HR, procurement, communications, consultants and project-oriented knowledge workers.

Included

Exercises, workflow templates, quality checklists, transfer plan and CTPM+ perspective.

Prerequisites

Basic knowledge from an AI introduction or initial personal use.

Not included

No production interface development or client-specific process implementation.