Distinguish language models, AI services, copilots and specialised tools by task, data access and degree of integration. Criteria such as output quality, data protection, cost, currency and integration into existing workplaces make selection transparent.
CTPM Academy · AI & Enterprise IT
AI becomes valuable when it works in the real world.
We explain clearly, meet you at your current level and develop solutions with you that genuinely improve processes, data and decisions.
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Learn which tasks generative AI can support reliably and where probabilistic output, hallucinations, bias, context limits or outdated knowledge create risk. Common failure modes are recognised, assessed and connected to appropriate checks.
Translate unclear work requests into structured prompts containing context, task, inputs, objective, quality criteria and output format. This makes requirements transparent, results easier to compare and follow-up questions more focused.
Improve prompts in controlled steps, compare variants and distinguish professional weaknesses from wording or context problems. Proven patterns are versioned, documented and made reusable for similar tasks.
Review AI output for professional accuracy, completeness, contradictions, source grounding and fitness for purpose. Checklists, challenge questions and human approval points help correct weak results deliberately.
Work on common tasks such as drafting, summarising, comparing, extracting, classifying and preliminary research. Clarify required inputs, result validation and where AI usefully supports the existing workflow.
Classify personal, confidential and business-critical information and decide what data an AI service may process. Anonymisation, permissions, provider settings, internal rules and safer alternatives are assessed through practical situations.
Apply the methods to transparent tasks, compare alternative approaches and reflect on the impact of your decisions. Exercises combine explanation, hands-on work, feedback and a transferable improvement.
Receive and use checklists, structures, examples and concise references that remain useful after the seminar. Materials are not merely distributed; they are explained and related to common application situations.
Map a real workflow with triggers, inputs, roles, decisions, handovers and outputs. Assess where AI can help, which controls are required and how a reliable pilot fits into the process chain.
Discover existing text, documents and knowledge through source structure, metadata, terminology and suitable search or retrieval approaches. Quality, currency, permissions and the limits of a RAG or knowledge solution are made explicit.
Place data objects, databases, interfaces, ETL pipelines and enterprise software into one coherent solution view. System boundaries, data flows, responsibilities, error paths and operational requirements are considered.
Define measurable expectations, validation rules and approval points for inputs, processing and outputs. Sampling, logging, escalation and human accountability create controlled use instead of blind trust.
Work on realistic cases from requirements engineering, business analysis, project management, development, architecture, quality and testing. Roles, system dependencies, trade-offs and technical constraints are explicitly included.
Develop prompt structures, analysis templates and workflow patterns that can be reused with clear inputs, checks and ownership. Versioning and adaptation prevent templates from becoming uncontrolled one-off solutions.
Create a tangible result for your own work, such as a prompt template, analysis, checklist, process sketch or pilot description. Next steps, ownership and success criteria make the transfer actionable.
Before an in-house session, audience, knowledge level, systems, assignment and desired outcomes are aligned. Examples, depth, exercises and transfer tasks are adapted to the actual organisational context.
For regulated, safety-critical or highly specialised content, the roles and responsibilities of a dual-instructor team are defined. CTPM covers AI, IT, data, architecture and methodology; the sector expert adds processes, terminology and binding requirements.
Structure stakeholders, objectives, system boundaries and requirements using suitable elicitation, modelling and documentation techniques. Quality criteria, acceptance conditions, reviews and traceability connect business and delivery.
Derive architecture goals from business and quality requirements and structure components, interfaces and responsibilities. Architecture decisions, risks, modernisation steps and transparent documentation are assessed together.
Transform business concepts and rules into conceptual, logical and relational data models. Keys, relationships, normalisation, integrity, SQL queries and performance are treated as connected design decisions.
Design the path from source to target systems with mappings, transformations, loading approaches and quality rules. Delta logic, error handling, restart, monitoring, metadata and lineage are considered from the start.
Capture functions, data, interfaces, dependencies, documentation and implicit knowledge in an established solution. Risks and unknown areas become visible so modernisation can proceed incrementally without uncontrolled changes to current behaviour.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Work with Oracle-specific SQL and PL/SQL from data access and transactions to procedures, functions and packages. Exception handling, performance, testing, interfaces and maintainability are connected through realistic database tasks.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Practical module with explanation, exercise, reflection and a reusable transfer result.
Direct entry points
Three seminars to get started
Foundations, prompting and productive knowledge work – transparently described and directly comparable.
Live online seminar
Understand and use generative AI safely
In plain language Understand AI, try it out and assess results safely
Show content and terminology
We explain the key concepts with familiar examples. You try AI, compare results and learn to distinguish useful answers from risky ones.
Technical terms you will learn Generative KI, Large Language Models (LLM), Halluzinationen, Prompting
- Current models, tools & applications
- Practical examples & exercises
- Concrete transfer result
Live online seminar
Prompt engineering: better results with ChatGPT, Copilot & more
In plain language Give better instructions and receive better AI answers
Show content and terminology
A prompt is an instruction to AI. You learn to describe the task, context, goal and output format so that usable results can emerge.
Technical terms you will learn Prompt Engineering, Kontext, Few-Shot Prompting, Iteration, Promptbibliothek
- Systematic prompting
- Improve & reuse prompts
- Review & optimise results
Live online seminar
AI at work: improve productivity with text, documents and knowledge
In plain language Work faster with texts, documents and knowledge
Show content and terminology
You work on typical tasks such as drafts, summaries, comparisons and research and develop reusable, controlled working patterns.
Technical terms you will learn KI-Assistenz, Wissensarbeit, Dokumentenanalyse, Zusammenfassung, Qualitätsprüfung
- Text, documents, research & knowledge work
- Workflows & process chains
- Use documents & knowledge systematically
Live online seminar
SQL fundamentals and relational databases
In plain language Select, join and analyse data safely
Show content and terminology
Start with tables, rows and columns, then select, filter, sort, join and aggregate data. Differences between standard SQL, Oracle, MySQL and MariaDB are explained where they matter in practice.
Technical terms you will learn Relational database, table, primary key, foreign key, SELECT, WHERE, JOIN, GROUP BY, NULL, DML
- Understand relational databases
- Select, filter and sort data
- Aggregate and group data
Live online seminar
Lateral leadership: leading without formal authority
In plain language Lead people and projects without being their manager
Show content and terminology
Lateral leadership means providing orientation and enabling collaboration when team members do not report to you. This seminar combines established leadership tools with enterprise IT, project and responsible skipper experience.
Technical terms you will learn Lateral leadership, stakeholders, mandate, role clarity, briefing, debriefing, decision-making, conflict clarification, commitment
- Clarify role, assignment and mandate
- Understand stakeholders and interests
- Communicate clearly at eye level
Live online seminar
AI workflows and process automation
In plain language Turn individual AI requests into a controlled workflow
Show content and terminology
You examine a real workflow step by step and decide where AI helps, which data flows and where review and approval are required.
Technical terms you will learn KI-Workflow, Prozesskette, Automatisierung, Kontrollpunkt, Human-in-the-Loop
- Workflows & process chains
- Databases, interfaces, ETL & enterprise software
- Quality & control points
Live online seminar
AI for requirements engineering and business analysis
In plain language Use AI to discover, improve and review requirements
Show content and terminology
You use AI as an assistant for interviews, document analysis, requirements and reviews without handing over professional responsibility.
Technical terms you will learn Requirements Engineering, Businessanalyse, User Story, Akzeptanzkriterium, Traceability
- Workflows & process chains
- Quality & control points
- Enterprise IT & project cases
Live online seminar
AI for project management and project control
In plain language Use AI to prepare, structure and manage projects more clearly
Show content and terminology
You test AI for planning, risks, meetings and decisions and learn to review and reuse results transparently.
Technical terms you will learn Projektstruktur, Risikoanalyse, Stakeholder, Statusbericht, Entscheidungsgrundlage
- Workflows & process chains
- Enterprise IT & project cases
- Concrete transfer result
Live online seminar
AI for software development, architecture and testing
In plain language Use AI to understand, build and test software
Show content and terminology
You learn how AI can explain technical assets, support designs and propose tests, and which reviews remain mandatory.
Technical terms you will learn Coding Assistant, Softwarearchitektur, Testgenerierung, Code Review, Quality Gate
- Review & optimise results
- Quality & control points
- Enterprise IT & project cases
Live online seminar
Enterprise AI: organisational knowledge, RAG and data integration
In plain language Create reliable AI answers from your own documents and data
Show content and terminology
RAG means that AI first searches approved enterprise sources and then formulates an answer grounded in the available knowledge.
Technical terms you will learn Retrieval-Augmented Generation (RAG), Embeddings, Vektorsuche, Quellenbezug, Knowledge Engineering
- Confidential information & organisational data
- Use documents & knowledge systematically
- Databases, interfaces, ETL & enterprise software
Live online seminar
AI governance, quality and responsible use
In plain language Use AI without losing control, quality or accountability
Show content and terminology
You define clear rules: who may use which AI for what, which data is permitted, who reviews results and how decisions are documented.
Technical terms you will learn KI-Governance, Responsible AI, Datenschutz, Freigabe, Audit Trail
- Confidential information & organisational data
- Quality & control points
- Concrete transfer result
Live online seminar
Analyse and modernise legacy systems with AI
In plain language Understand established software and knowledge faster with AI
Show content and terminology
You systematically explore code, documents, data models and interfaces and build a reliable picture for safe change.
Technical terms you will learn Legacy-Analyse, Reverse Engineering, Modernisierung, Wissenserschließung, Zielarchitektur
- Workflows & process chains
- Databases, interfaces, ETL & enterprise software
- Enterprise IT & project cases
Live online seminar
Requirements engineering in practice: elicit, document and review requirements
In plain language Discover what is really needed and describe it clearly
Show content and terminology
You learn to capture stakeholder needs, make contradictions visible and formulate verifiable requirements.
Technical terms you will learn Requirements Engineering, Erhebung, Modellierung, Spezifikation, Review, Traceability
- Practical examples & exercises
- Quality & control points
- Enterprise IT & project cases
Live online seminar
Software architecture in practice: design and modernise systems
In plain language Plan software systems clearly and evolve them safely
Show content and terminology
You translate goals and quality needs into understandable components, interfaces and decisions for new or established systems.
Technical terms you will learn Softwarearchitektur, Architekturentscheidung, Schnittstelle, Qualitätsattribut, Modernisierung
- Practical examples & exercises
- Quality & control points
- Enterprise IT & project cases
Live online seminar
Data modelling and SQL for relational databases
In plain language Organise data meaningfully and query it reliably with SQL
Show content and terminology
You learn what business objects need to be stored, how they relate and how clear and correct SQL queries are built.
Technical terms you will learn Datenmodellierung, Entität, Beziehung, Normalisierung, SQL, relationales Datenmodell
- Practical examples & exercises
- Quality & control points
- Concrete transfer result
Live online seminar
ETL processes and data integration
In plain language Combine data from several systems and process it transparently
Show content and terminology
ETL means extracting data from sources, transforming it and loading it into a target under defined quality and error rules.
Technical terms you will learn Extract Transform Load (ETL), Datenmapping, Schnittstelle, Datenqualität, Fehlerbehandlung
- Practical examples & exercises
- Databases, interfaces, ETL & enterprise software
- Quality & control points
Live online seminar
Oracle databases and PL/SQL in practice
In plain language Understand Oracle databases and build robust PL/SQL solutions
Show content and terminology
You combine SQL foundations with PL/SQL program logic and learn to build structured, transparent and reliable database code.
Technical terms you will learn Oracle Database, SQL, PL/SQL, Package, Transaktion, Performance
- Practical examples & exercises
- Quality & control points
- Enterprise IT & project cases
Learning formats
The right format for your goal
From a focused introduction to collaborative work on your specific challenge.
Entry & orientationWebinar or keynote
Development through dialogueLive online or in-house
Application & coachingIn person or aboard HERA
Recorded webinars
Use substantial content at your own pace and revisit it whenever needed.
Explore format Development through dialogueLive exchangeLive online seminars
Personally facilitated, open to questions and without travel.
Explore format Application & coachingTogether in personIn-person seminars
Focused learning in small groups with room for exchange and application.
Explore format Entry & orientationA clear impulseTalks & keynotes
Substantive perspective for organisations, leadership teams and events.
Explore format Development through dialogueFor your organisationIn-house training
Content, examples and pace aligned with your assignment and your team.
Explore format Application & coachingA distinctive meeting pointAcademy aboard HERA
A distinctive meeting point for small groups, clear thinking and focused work.
Explore format
How we work
We explain. We meet you where you are. We help you take action.
AI is not an end in itself. What matters is whether people understand it, use it responsibly and solve real tasks more effectively.
- Clear without being simplistic: We translate technology without losing the relationships that matter.
- At eye level: We start with your knowledge, your processes and your specific questions.
- Questions welcome: Questions are explicitly encouraged, because effective learning grows through dialogue.
An academy that enables learning
We do not merely repeat terminology. We make it usable.
More than 25 years of adult education and thousands of participants in IT and Oracle topics shape our approach: explain clearly, practise together, review critically and transfer safely.
We connect new terminology immediately with plain language and a familiar problem.
You apply the method yourself using a clear example and can ask questions at any time.
We compare results, identify errors and develop understandable quality criteria.
You leave with a template, decision aid or a concrete next step for your work.
Expertise and sectors
Build knowledge where it matters to your practice.
From AI and databases to architecture, requirements engineering and legacy systems: choose a technical entry point or your sector. We connect both with your real challenges.
Areas of expertise
Technical and methodological expertise, explained clearly and translated into reliable practice.
Area of expertiseAI & Knowledge EngineeringBuild AI on reliable data, processes and knowledge structures.Explore topic
Area of expertiseDatabases & Data IntegrationDesign reliable data models, interfaces and data flows.Explore topic
Area of expertiseSoftware Architecture & ModernisationDesign established and new systems as a reliable whole.Explore topic
Area of expertiseRequirements & Business AnalysisUnderstand needs, refine requirements and make decisions transparent.Explore topic
Area of expertiseProject Delivery & ImplementationMake complex initiatives technically and organisationally manageable.Explore topic
Area of expertiseQuality & TestingSecure quality from requirements through production operations.Explore topic
Area of expertiseLeadership & collaborationTake responsibility, communicate clearly and keep teams capable of action without unnecessary hierarchy.Explore topic Expertise with a personal touch
Instructors who know what they are doing and keep your learning success in focus.
Experience is not measured by the number of technical terms used. It shows in attentive listening, the right questions and knowledge delivered in a way that truly reaches the client.

The first step
Where should AI make a practical difference for you?
You do not need to know the solution yet. Tell us about the task. We will assess it, explain the options and develop a sensible next step with you.