CTPM Academy · AI & Enterprise IT

AI becomes valuable when it works in the real world.

We explain clearly, meet you at your current level and develop solutions with you that genuinely improve processes, data and decisions.

25+ years in adult educationSenior expertisePersonal & attentiveQuestions welcome
Senior consultant in a personal digital exchange from a modern airport environment
Many talk about AI.We make it clear, useful and actionable.
UnderstandExplain complexity clearly
AssessIdentify opportunities and risks
TransferConnect it to your work
ImplementTurn knowledge into action

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Active learning topic: Capabilities, limits & common failure modesReset filters

6 matching seminars

Popular learning topicsOne click explains the topic and shows only seminars below that cover it according to the learning matrix.
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Capabilities, limits & common failure modes
Capabilities, limits & common failure modes

Learn which tasks generative AI can support reliably and where probabilistic output, hallucinations, bias, context limits or outdated knowledge create risk. Common failure modes are recognised, assessed and connected to appropriate checks.

Matching seminars

Direct entry points

Three seminars to get started

Foundations, prompting and productive knowledge work – transparently described and directly comparable.

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Understand and use generative AI safely
Capabilities, limits & common failure modesIncluded

Live online seminar

AI & Knowledge Engineering

Understand and use generative AI safely

In plain language Understand AI, try it out and assess results safely

Show content and terminology

We explain the key concepts with familiar examples. You try AI, compare results and learn to distinguish useful answers from risky ones.

Technical terms you will learn Generative KI, Large Language Models (LLM), Halluzinationen, Prompting

What you will work on
  • Current models, tools & applications
  • Practical examples & exercises
  • Concrete transfer result
Live online seminar0.5 dayFoundation
Next dateDec 17, 2026, 10:00–14:00Online
398.00 € 473.62 € incl. 19% VAT
Prompt engineering: better results with ChatGPT, Copilot & more
Capabilities, limits & common failure modesIncluded

Live online seminar

AI & Knowledge Engineering

Prompt engineering: better results with ChatGPT, Copilot & more

In plain language Give better instructions and receive better AI answers

Show content and terminology

A prompt is an instruction to AI. You learn to describe the task, context, goal and output format so that usable results can emerge.

Technical terms you will learn Prompt Engineering, Kontext, Few-Shot Prompting, Iteration, Promptbibliothek

What you will work on
  • Systematic prompting
  • Improve & reuse prompts
  • Review & optimise results
Live online seminar0.5 dayFoundation
Next dateJan 11, 2027, 10:00–14:00Online
398.00 € 473.62 € incl. 19% VAT
AI workflows and process automation
Capabilities, limits & common failure modesIncluded

Live online seminar

AI & Knowledge Engineering

AI workflows and process automation

In plain language Turn individual AI requests into a controlled workflow

Show content and terminology

You examine a real workflow step by step and decide where AI helps, which data flows and where review and approval are required.

Technical terms you will learn KI-Workflow, Prozesskette, Automatisierung, Kontrollpunkt, Human-in-the-Loop

What you will work on
  • Workflows & process chains
  • Databases, interfaces, ETL & enterprise software
  • Quality & control points
Live online seminar1 dayProfessional
Next dateJan 13, 2027, 10:00–17:00Online
690.00 € 821.10 € incl. 19% VAT
AI for project management and project control
Capabilities, limits & common failure modesIncluded

Live online seminar

Project Delivery & Implementation

AI for project management and project control

In plain language Use AI to prepare, structure and manage projects more clearly

Show content and terminology

You test AI for planning, risks, meetings and decisions and learn to review and reuse results transparently.

Technical terms you will learn Projektstruktur, Risikoanalyse, Stakeholder, Statusbericht, Entscheidungsgrundlage

What you will work on
  • Workflows & process chains
  • Enterprise IT & project cases
  • Concrete transfer result
Live online seminar1 dayProfessional
Next dateFeb 8, 2027, 10:00–17:00Online
690.00 € 821.10 € incl. 19% VAT
Enterprise AI: organisational knowledge, RAG and data integration
Capabilities, limits & common failure modesIncluded

Live online seminar

AI & Knowledge EngineeringDatabases & Data Integration

Enterprise AI: organisational knowledge, RAG and data integration

In plain language Create reliable AI answers from your own documents and data

Show content and terminology

RAG means that AI first searches approved enterprise sources and then formulates an answer grounded in the available knowledge.

Technical terms you will learn Retrieval-Augmented Generation (RAG), Embeddings, Vektorsuche, Quellenbezug, Knowledge Engineering

What you will work on
  • Confidential information & organisational data
  • Use documents & knowledge systematically
  • Databases, interfaces, ETL & enterprise software
Live online seminar2 daysProfessional
Next dateFeb 10, 2027, 10:00 – Feb 11, 2027, 17:00Online
1,450.00 € 1,725.50 € incl. 19% VAT
AI governance, quality and responsible use
Capabilities, limits & common failure modesIncluded

Live online seminar

AI & Knowledge EngineeringQuality & Testing

AI governance, quality and responsible use

In plain language Use AI without losing control, quality or accountability

Show content and terminology

You define clear rules: who may use which AI for what, which data is permitted, who reviews results and how decisions are documented.

Technical terms you will learn KI-Governance, Responsible AI, Datenschutz, Freigabe, Audit Trail

What you will work on
  • Confidential information & organisational data
  • Quality & control points
  • Concrete transfer result
Live online seminar1 dayProfessional
Next dateNov 9, 2026, 10:00–17:00Online
690.00 € 821.10 € incl. 19% VAT
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Learning formats

The right format for your goal

From a focused introduction to collaborative work on your specific challenge.

Personal explanation and collaborative work in a small group
Explain personally. Understand together. Decide with confidence.

How we work

We explain. We meet you where you are. We help you take action.

AI is not an end in itself. What matters is whether people understand it, use it responsibly and solve real tasks more effectively.

  • Clear without being simplistic: We translate technology without losing the relationships that matter.
  • At eye level: We start with your knowledge, your processes and your specific questions.
  • Questions welcome: Questions are explicitly encouraged, because effective learning grows through dialogue.
Learn more about the Academy

An academy that enables learning

We do not merely repeat terminology. We make it usable.

More than 25 years of adult education and thousands of participants in IT and Oracle topics shape our approach: explain clearly, practise together, review critically and transfer safely.

01
Understand

We connect new terminology immediately with plain language and a familiar problem.

02
Practise

You apply the method yourself using a clear example and can ask questions at any time.

03
Review

We compare results, identify errors and develop understandable quality criteria.

04
Transfer

You leave with a template, decision aid or a concrete next step for your work.

Expertise with a personal touch

Instructors who know what they are doing and keep your learning success in focus.

Experience is not measured by the number of technical terms used. It shows in attentive listening, the right questions and knowledge delivered in a way that truly reaches the client.

Personal and attentive.We take questions, uncertainty and different levels of knowledge seriously.
Working for the client.Your goals, processes and challenges shape the content, not our slide deck.
Experienced and clear.We understand what we explain, connect the layers and speak openly about limitations.
Focused on learning success.A session succeeds only when understanding grows and application becomes possible.
Joint review of a concrete implementation step
Responsibility does not end with the presentation.

The first step

Where should AI make a practical difference for you?

You do not need to know the solution yet. Tell us about the task. We will assess it, explain the options and develop a sensible next step with you.