Live online seminar · AI & Knowledge Engineering

AI workflows and process automation

In plain language Turn individual AI requests into a controlled workflow

Move from isolated prompts to controlled process chains.

You examine a real workflow step by step and decide where AI helps, which data flows and where review and approval are required.

Technical terms you will learnKI-Workflow, Prozesskette, Automatisierung, Kontrollpunkt, Human-in-the-Loop
Duration1 day FormatLive online seminar Price990.00 €1,178.10 € incl. 19% VAT
AI workflows and process automation

Reliably planned

What is included with this seminar

Current market-standard content is included as a matter of course. CTPM+ makes the transfer to your IT, data and process practice visible.

Who is it for?Process owners, business analysts, IT and automation teams, project managers, business functions and decision-makers.
What will you be able to do?Prioritise automation candidates. Model an AI-supported target process. Define data, quality and approval points. Create a pilot canvas.
Next dateSep 17, 2026, 10:00–17:00
IncludedMethods, process canvas, architecture overview, risk check, exercises and a transfer result.
Personal senior expertisePersonally delivered by experienced instructors with enterprise IT and project practice.
Small groups, direct questionsThe suitable group size is agreed according to format and learning objective.
Materials and working aidsMethods, process canvas, architecture overview, risk check, exercises and a transfer result.
Certificate of participationAfter full participation, you receive a personalised CTPM Academy certificate of participation.
Response within one business dayWe confirm receipt immediately and respond on timing, format and next steps within one business day.
CTPM+ transfer valueRole-based practice, reusable templates, adaptation to systems, data and processes and a concrete transfer result; with sector experts and follow-up coaching where needed.
Your learning pathEvery seminar works as a standalone offer. The highlighted stage shows its position; advanced learning can follow as needed.
  1. 01EntryBuild sound foundations
  2. 02ApplicationApply methods in practice
  3. 03SpecialisationDeepen roles and systems
  4. 04Transfer & coachingImplement a concrete result

Delivery

Choose the right format

Compare delivery, duration, price and configuration. In-person and in-house formats are aligned with your group, location and assignment.

Open in-person seminar

In-person seminar · tailored

Request & confirmation

Content, examples, duration and transfer are tailored to the audience and assignment.

Duration
By arrangement
Level
Professional
Location
Academy venue
Individual proposal on request based on scope and group size

Duration, scope and price are proposed after professional scoping.

Ask about availability
In-house training

In-house training · client-specific

Request & confirmation

Content, examples, systems and priorities are prepared with the client.

Duration
By arrangement
Level
Professional
Location
At the client site
Individual proposal on request based on scope and group size

Duration, scope and price are proposed after professional scoping.

Ask about availability

Learning content

What you will work on in this seminar

The modules make scope, priorities and intentional boundaries transparent.

Planned learning scope: 1 day. The offered format covers 1 day, including breaks, questions and transfer phases.

Everything considered market standard today is naturally included.CTPM+ describes what makes our seminar additionally valuable.
Distinguish market standard and CTPM+Show or hide each value class separately.
From understanding to your own result Select a learning module to see its content and practical value explained clearly.
Market standard CTPM+
UnderstandTerms and relationships
ApplyPractise methods
TransferRelate to role and workflow
ResultTake away a concrete result
Capabilities, limits & common failure modes

Learn which tasks generative AI can support reliably and where probabilistic output, hallucinations, bias, context limits or outdated knowledge create risk. Common failure modes are recognised, assessed and connected to appropriate checks.

Suggested seminar agendaBuilt from this delivery’s learning modules
  1. Capabilities, limits & common failure modes35 minutes
  2. Systematic prompting45 minutes
  3. Review & optimise results45 minutes
  4. Confidential information & organisational data40 minutes
  5. Workflows & process chains80 minutes
  6. Databases, interfaces, ETL & enterprise software70 minutes
  7. Quality & control points55 minutes
  8. Concrete transfer result50 minutes
  9. Adaptation to audience, knowledge & assignment

The sequence may be adapted to the group, prior knowledge and questions; the stated learning outcomes remain binding.

Compare 31 additional modulesThese topics are intentionally not included in this seminar and are shown only for comparison.
Market standardNot included

Current models, tools & applications

Content and learning objective

Distinguish language models, AI services, copilots and specialised tools by task, data access and degree of integration. Criteria such as output quality, data protection, cost, currency and integration into existing workplaces make selection transparent.

Market standardNot included

Improve & reuse prompts

Content and learning objective

Improve prompts in controlled steps, compare variants and distinguish professional weaknesses from wording or context problems. Proven patterns are versioned, documented and made reusable for similar tasks.

Market standardNot included

Text, documents, research & knowledge work

Content and learning objective

Work on common tasks such as drafting, summarising, comparing, extracting, classifying and preliminary research. Clarify required inputs, result validation and where AI usefully supports the existing workflow.

Market standardNot included

Practical examples & exercises

Content and learning objective

Apply the methods to transparent tasks, compare alternative approaches and reflect on the impact of your decisions. Exercises combine explanation, hands-on work, feedback and a transferable improvement.

Market standardNot included

Course materials & job aids

Content and learning objective

Receive and use checklists, structures, examples and concise references that remain useful after the seminar. Materials are not merely distributed; they are explained and related to common application situations.

CTPM+Not included

Use documents & knowledge systematically

Content and learning objective

Discover existing text, documents and knowledge through source structure, metadata, terminology and suitable search or retrieval approaches. Quality, currency, permissions and the limits of a RAG or knowledge solution are made explicit.

CTPM+Not included

Enterprise IT & project cases

Content and learning objective

Work on realistic cases from requirements engineering, business analysis, project management, development, architecture, quality and testing. Roles, system dependencies, trade-offs and technical constraints are explicitly included.

CTPM+Not included

Reusable prompt, analysis & workflow templates

Content and learning objective

Develop prompt structures, analysis templates and workflow patterns that can be reused with clear inputs, checks and ownership. Versioning and adaptation prevent templates from becoming uncontrolled one-off solutions.

CTPM+Not included

Collaboration with sector experts

Content and learning objective

For regulated, safety-critical or highly specialised content, the roles and responsibilities of a dual-instructor team are defined. CTPM covers AI, IT, data, architecture and methodology; the sector expert adds processes, terminology and binding requirements.

Market standardNot included

Requirements engineering & business analysis

Content and learning objective

Structure stakeholders, objectives, system boundaries and requirements using suitable elicitation, modelling and documentation techniques. Quality criteria, acceptance conditions, reviews and traceability connect business and delivery.

Market standardNot included

Software architecture & modernisation

Content and learning objective

Derive architecture goals from business and quality requirements and structure components, interfaces and responsibilities. Architecture decisions, risks, modernisation steps and transparent documentation are assessed together.

Market standardNot included

Data modelling, SQL & databases

Content and learning objective

Transform business concepts and rules into conceptual, logical and relational data models. Keys, relationships, normalisation, integrity, SQL queries and performance are treated as connected design decisions.

Market standardNot included

ETL, interfaces & data integration

Content and learning objective

Design the path from source to target systems with mappings, transformations, loading approaches and quality rules. Delta logic, error handling, restart, monitoring, metadata and lineage are considered from the start.

CTPM+Not included

Legacy analysis & knowledge retention

Content and learning objective

Capture functions, data, interfaces, dependencies, documentation and implicit knowledge in an established solution. Risks and unknown areas become visible so modernisation can proceed incrementally without uncontrolled changes to current behaviour.

Market standardNot included

Understand relational databases

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Select, filter and sort data

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Aggregate and group data

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Join tables safely

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Classify data changes safely

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Distinguish standard SQL, Oracle, MySQL and MariaDB

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

CTPM+Not included

Translate business questions into SQL

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

CTPM+Not included

Validate results technically and functionally

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Oracle SQL & PL/SQL

Content and learning objective

Work with Oracle-specific SQL and PL/SQL from data access and transactions to procedures, functions and packages. Exception handling, performance, testing, interfaces and maintainability are connected through realistic database tasks.

Market standardNot included

Clarify role, assignment and mandate

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Understand stakeholders and interests

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Communicate clearly at eye level

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Prepare and represent decisions

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Address resistance and conflict early

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standardNot included

Create commitment without hierarchy

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

CTPM+Not included

Use briefing and debriefing effectively

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

CTPM+Not included

Lead under uncertainty and secure transfer

Content and learning objective

Practical module with explanation, exercise, reflection and a reusable transfer result.

Market standard

The complete professional standard

Fundamentals, current tools, prompting, exercises, output review, privacy, security and responsible use are taught clearly and practically.

CTPM+

More transfer through senior practice

CTPM+ connects learning to roles, documents, knowledge, processes, data, interfaces, architecture and a realistic next implementation step.

An academy that enables learning

We do not merely repeat terminology. We make it usable.

More than 25 years of adult education and thousands of participants in IT and Oracle topics shape our approach: explain clearly, practise together, review critically and transfer safely.

01
Understand

We connect new terminology immediately with plain language and a familiar problem.

02
Practise

You apply the method yourself using a clear example and can ask questions at any time.

03
Review

We compare results, identify errors and develop understandable quality criteria.

04
Transfer

You leave with a template, decision aid or a concrete next step for your work.

Two learning samples from this seminar

Technical terms become clear step by step

Open an example to see how we connect terminology with meaning, application and review.

AI workflowFrom a single prompt to a controlled process

A workflow connects inputs, AI steps, rules, data sources, reviews and approvals, creating a repeatable process instead of an isolated request.

Human in the loopWhere people review and decide

A responsible person reviews the AI result at a defined point, corrects it if necessary and decides whether it may be used. Accountability remains human.

For seminars with practical transfer

Example transfer result

A practical, reviewed result for applying the seminar content to your own work: Aus einzelnen KI-Abfragen einen kontrollierten Arbeitsablauf entwickeln.

The actual result is adapted to the participants’ task, role and permitted data during the seminar.

What you will gain

Prioritise automation candidates.
Model an AI-supported target process.
Define data, quality and approval points.
Create a pilot canvas.

What this live online seminar covers

This seminar combines process analysis, prompt chains, documents, data sources, interfaces and controls. Participants distinguish quick assistance from robust automation and create an actionable pilot design. CTPM+ adds architecture, data and integration expertise.

Participants

Process owners, business analysts, IT and automation teams, project managers, business functions and decision-makers.

Included

Methods, process canvas, architecture overview, risk check, exercises and a transfer result.

Prerequisites

AI fundamentals and a real process or use case are helpful.

Not included

No production implementation, licences or binding legal and privacy review.