Live online seminar · Quality & Testing
AI for deployment, maintenance and technical error analysis
In plain language Use AI with control for releases, incidents and maintenance work
Secure releases, diagnose incidents and preserve operational knowledge.
Start with the observed error or planned release: collect facts, separate hypotheses, constrain changes, run checks and document the outcome.
Technical terms you will learnDeployment, release, CI/CD, Bash, SQL*Plus, logs, debugging, incident, regression, rollback, runbook
Duration2 days
FormatLive online seminar
Price1,450.00 €1,725.50 € incl. 19% VAT
Reliably planned
What is included with this seminar
Current market-standard content is included as a matter of course. CTPM+ makes the transfer to your IT, data and process practice visible.
Your learning pathEvery seminar works as a standalone offer. The highlighted stage shows its position; advanced learning can follow as needed.
- 01EntryBuild sound foundations
- 02ApplicationApply methods in practice
- 03SpecialisationDeepen roles and systems
- 04Transfer & coachingImplement a concrete result
Delivery
Choose the right format
Compare delivery, duration, price and configuration. In-person and in-house formats are aligned with your group, location and assignment.
Live online seminar
Request & confirmationLive online seminar · 2 days
Two technical working days covering release, operations, troubleshooting, maintenance and documentation.
- Duration
- 2 days
- Level
- Expert
- Location
- Online
Further live dates and individual time slots are available on request.
Technical CTPM+ specialist seminar with exercises, review checklists and transfer.
Ask about availabilityOpen in-person seminar
Request & confirmationClassroom seminar · tailored
Content, duration, exercise environment and transfer are tailored to the audience and assignment.
- Duration
- By arrangement
- Level
- Expert
- Location
- Academy venue
Duration, scope, location and price are proposed after professional scoping.
Ask about availabilityIn-house training
Request & confirmationIn-house training · client-specific
Systems, roles, failure modes, safety boundaries and transfer goals are prepared with the client.
- Duration
- By arrangement
- Level
- Expert
- Location
- At the client site
Duration, systems, adaptation scope and price are proposed after professional scoping.
Ask about availabilityLearning content
What you will work on in this seminar
The modules make scope, priorities and intentional boundaries transparent.
Planned learning scope: 2 days. The offered format covers 2 days, including breaks, questions and transfer phases.
Everything considered market standard today is naturally included.CTPM+ describes what makes our seminar additionally valuable.
Distinguish market standard and CTPM+Show or hide each value class separately.
From understanding to your own result
Select a learning module to see its content and practical value explained clearly.
Market standard
CTPM+
UnderstandTerms and relationships
ApplyPractise methods
TransferRelate to role and workflow
ResultTake away a concrete result
Testing, regression and release gates
Normal cases, edge cases, side effects and unacceptable outcomes are translated into verifiable tests, regression checks and approval criteria.
Suggested seminar agendaBuilt from this delivery’s learning modules
- Testing, regression and release gates100 minutes
- Deployment, operations and maintenance150 minutes
- Technical error analysis and debugging140 minutes
- Technical documentation and handover80 minutes
- Databases, interfaces, ETL & enterprise software80 minutes
- Quality & control points80 minutes
- CTPM+: system context, dependencies and side effects60 minutes
- CTPM+: controlled human-in-the-loop workflow60 minutes
- Practical examples & exercises50 minutes
- Concrete transfer result40 minutes
The sequence may be adapted to the group, prior knowledge and questions; the stated learning outcomes remain binding.
Compare 40 additional modulesThese topics are intentionally not included in this seminar and are shown only for comparison.
Market standardNot included
Current models, tools & applications
Content and learning objective+
Distinguish language models, AI services, copilots and specialised tools by task, data access and degree of integration. Criteria such as output quality, data protection, cost, currency and integration into existing workplaces make selection transparent.
Market standardNot included
Capabilities, limits & common failure modes
Content and learning objective+
Learn which tasks generative AI can support reliably and where probabilistic output, hallucinations, bias, context limits or outdated knowledge create risk. Common failure modes are recognised, assessed and connected to appropriate checks.
Market standardNot included
Systematic prompting
Content and learning objective+
Translate unclear work requests into structured prompts containing context, task, inputs, objective, quality criteria and output format. This makes requirements transparent, results easier to compare and follow-up questions more focused.
Market standardNot included
Improve & reuse prompts
Content and learning objective+
Improve prompts in controlled steps, compare variants and distinguish professional weaknesses from wording or context problems. Proven patterns are versioned, documented and made reusable for similar tasks.
Market standardNot included
Review & optimise results
Content and learning objective+
Review AI output for professional accuracy, completeness, contradictions, source grounding and fitness for purpose. Checklists, challenge questions and human approval points help correct weak results deliberately.
Market standardNot included
Text, documents, research & knowledge work
Content and learning objective+
Work on common tasks such as drafting, summarising, comparing, extracting, classifying and preliminary research. Clarify required inputs, result validation and where AI usefully supports the existing workflow.
Market standardNot included
Confidential information & organisational data
Content and learning objective+
Classify personal, confidential and business-critical information and decide what data an AI service may process. Anonymisation, permissions, provider settings, internal rules and safer alternatives are assessed through practical situations.
Market standardNot included
Course materials & job aids
Content and learning objective+
Receive and use checklists, structures, examples and concise references that remain useful after the seminar. Materials are not merely distributed; they are explained and related to common application situations.
CTPM+Not included
Workflows & process chains
Content and learning objective+
Map a real workflow with triggers, inputs, roles, decisions, handovers and outputs. Assess where AI can help, which controls are required and how a reliable pilot fits into the process chain.
CTPM+Not included
Use documents & knowledge systematically
Content and learning objective+
Discover existing text, documents and knowledge through source structure, metadata, terminology and suitable search or retrieval approaches. Quality, currency, permissions and the limits of a RAG or knowledge solution are made explicit.
CTPM+Not included
Enterprise IT & project cases
Content and learning objective+
Work on realistic cases from requirements engineering, business analysis, project management, development, architecture, quality and testing. Roles, system dependencies, trade-offs and technical constraints are explicitly included.
CTPM+Not included
Reusable prompt, analysis & workflow templates
Content and learning objective+
Develop prompt structures, analysis templates and workflow patterns that can be reused with clear inputs, checks and ownership. Versioning and adaptation prevent templates from becoming uncontrolled one-off solutions.
CTPM+Not included
Adaptation to audience, knowledge & assignment
Content and learning objective+
Before an in-house session, audience, knowledge level, systems, assignment and desired outcomes are aligned. Examples, depth, exercises and transfer tasks are adapted to the actual organisational context.
CTPM+Not included
Collaboration with sector experts
Content and learning objective+
For regulated, safety-critical or highly specialised content, the roles and responsibilities of a dual-instructor team are defined. CTPM covers AI, IT, data, architecture and methodology; the sector expert adds processes, terminology and binding requirements.
Market standardNot included
Requirements engineering & business analysis
Content and learning objective+
Structure stakeholders, objectives, system boundaries and requirements using suitable elicitation, modelling and documentation techniques. Quality criteria, acceptance conditions, reviews and traceability connect business and delivery.
Market standardNot included
Software architecture & modernisation
Content and learning objective+
Derive architecture goals from business and quality requirements and structure components, interfaces and responsibilities. Architecture decisions, risks, modernisation steps and transparent documentation are assessed together.
Market standardNot included
Data modelling, SQL & databases
Content and learning objective+
Transform business concepts and rules into conceptual, logical and relational data models. Keys, relationships, normalisation, integrity, SQL queries and performance are treated as connected design decisions.
Market standardNot included
ETL, interfaces & data integration
Content and learning objective+
Design the path from source to target systems with mappings, transformations, loading approaches and quality rules. Delta logic, error handling, restart, monitoring, metadata and lineage are considered from the start.
CTPM+Not included
Legacy analysis & knowledge retention
Content and learning objective+
Capture functions, data, interfaces, dependencies, documentation and implicit knowledge in an established solution. Risks and unknown areas become visible so modernisation can proceed incrementally without uncontrolled changes to current behaviour.
Market standardNot included
Understand relational databases
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Select, filter and sort data
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Aggregate and group data
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Join tables safely
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Classify data changes safely
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Distinguish standard SQL, Oracle, MySQL and MariaDB
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
CTPM+Not included
Translate business questions into SQL
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
CTPM+Not included
Validate results technically and functionally
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Oracle SQL & PL/SQL
Content and learning objective+
Work with Oracle-specific SQL and PL/SQL from data access and transactions to procedures, functions and packages. Exception handling, performance, testing, interfaces and maintainability are connected through realistic database tasks.
Market standardNot included
Clarify role, assignment and mandate
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Understand stakeholders and interests
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Communicate clearly at eye level
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Prepare and represent decisions
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Address resistance and conflict early
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
Create commitment without hierarchy
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
CTPM+Not included
Use briefing and debriefing effectively
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
CTPM+Not included
Lead under uncertainty and secure transfer
Content and learning objective+
Practical module with explanation, exercise, reflection and a reusable transfer result.
Market standardNot included
End-to-end traceability from requirements to release
Content and learning objective+
Source, requirement, design, change, test, approval and release are linked so decisions and effects remain explainable.
Market standardNot included
AI-assisted implementation across technology stacks
Content and learning objective+
The method is practised with SQL, PL/SQL, MySQL/MariaDB, PHP, JSON, HTML, CSS, JavaScript, SQL*Plus and Bash without turning the seminar into ten isolated language courses.
CTPM+Not included
CTPM+: Academy case – from requirement to verified patch
Content and learning objective+
An anonymised case shows how requirements, database, PHP, web technology, testing, installation and documentation are iteratively supported by AI and professionally approved.
CTPM+Not included
CTPM+: Oracle code, error analysis, reporting and documentation
Content and learning objective+
Oracle SQL and PL/SQL context, data models, transactions, packages, failure modes, test data, reporting and documentation are treated together rather than in isolation.
The complete professional standard
Fundamentals, current tools, prompting, exercises, output review, privacy, security and responsible use are taught clearly and practically.
More transfer through senior practice
CTPM+ connects learning to roles, documents, knowledge, processes, data, interfaces, architecture and a realistic next implementation step.
An academy that enables learning
We do not merely repeat terminology. We make it usable.
More than 25 years of adult education and thousands of participants in IT and Oracle topics shape our approach: explain clearly, practise together, review critically and transfer safely.
Understand
We connect new terminology immediately with plain language and a familiar problem.
Practise
You apply the method yourself using a clear example and can ask questions at any time.
Review
We compare results, identify errors and develop understandable quality criteria.
Transfer
You leave with a template, decision aid or a concrete next step for your work.
Two learning samples from this seminar
Technical terms become clear step by step
Open an example to see how we connect terminology with meaning, application and review.
Practice evidence / case studyCTPM Academy: from requirement to verified patch
Anonymised extracts show Stefan Müller setting goals, system context, quality criteria and approval as the accountable professional. AI supports analysis, design, code, testing and documentation. A plausible solution becomes usable only after review of the existing system, side-effect analysis, testing and human approval. This case study is documented practice evidence, not a customer reference or an OpenAI endorsement.
For seminars with practical transfer
Example transfer result
A reusable release and error-analysis package covering evidence, hypotheses, test and regression cases, approval criteria, rollback and documented handover.
The actual result is adapted to the participants’ task, role and permitted data during the seminar.What you will gain
Structure release and maintenance work for AI support.
Analyse logs, scripts, configuration and failure modes transparently.
Separate observation, hypothesis and AI suggestion.
Plan regression, rollback and approval.
Create maintainable error or operations documentation.
Analyse logs, scripts, configuration and failure modes transparently.
Separate observation, hypothesis and AI suggestion.
Plan regression, rollback and approval.
Create maintainable error or operations documentation.
What this live online seminar covers
This two-day specialist seminar connects deployment, release, operations, maintenance and technical error analysis. Examples from Bash and SQL*Plus scripts, SQL, PHP, JSON and web applications are used to examine logs, configuration, dependencies, failure modes and proposed changes. AI supports structuring, hypothesis generation, test cases and documentation; decisions, access, approvals and production changes remain under human control. CTPM+ adds system context, side-effect analysis, regression, rollback, incident learning and dependable handover.Participants
Developers, DevOps and operations roles, database developers, technical support and maintenance teams, testers, and release and service owners.
Included
Two-day technical workshop, exercises, error-analysis canvas, release and rollback checklists, runbook pattern, materials, certificate of attendance and CTPM+ transfer.
Prerequisites
Practical experience in development, testing, databases, operations or technical support. Access to production systems is not required.
Not included
No administration of a client production system, no execution of production changes and no vendor certification.