A controlled AI workflow connects work steps through defined inputs, states, quality checks, exception paths and approvals. Only observable and controllable work should be automated.
What the concept actually means
Each step receives a contract and owner: what enters, what may leave, how success is recognised and what happens on deviation.
Why it matters in the enterprise
Technical orchestration is only one part. Business states, permissions, evidence, restartability and manual handling determine operational viability.
A controlled method
The CTPM practice framework for controllable AI applications uses seven stages: understand the task, clarify context and data, apply AI deliberately, review professionally, handle deviations, approve accountably and document transfer. It is a transparent working framework, not a certification.
- Define task and impact
- Clarify data, context and permissions
- Review against domain criteria
- Control deviations, approval and evidence
CTPM practice example
CTPM practice example: Incoming project reports are classified, key claims extracted and contradictions checked. Missing evidence stops the flow; a project controller decides on correction or approval.
Quality and test criteria
The following criteria make quality observable for this use case:
- Each step has input, output and error contracts.
- State and model version are recorded.
- Manual takeover and restart are tested.
- End-to-end metrics measure value and failure.
Risks and common misconceptions
Uncontrolled prompt chains amplify early errors. Agentic systems may misuse tools or loop. Least privilege and hard limits are therefore essential.
Example transfer artefact
Transfer artefact: a process map with AI steps, control points, exception paths, roles, logging and operating metrics.
Sources and references
- NIST: Artificial Intelligence Risk Management Framework (AI RMF 1.0) (2023)
- NIST: Artificial Intelligence Risk Management Framework: Generative Artificial Intelligence Profile (2024)
- OWASP GenAI Security Project: OWASP Top 10 for LLM Applications 2026 (2026)
- Google: Site Reliability Engineering: Monitoring Distributed Systems (2016)
